HOSPITALITY RESILIENCE SERIES

Throughout this series we will challenge existing mindsets, exchange personal insights, discuss practical solutions and provide a forum for shared experiences that will help build personal solutions.

The hospitality sector is currently enduring huge adversity and is faced with a long challenging road ahead. This environment is placing new burdens and strains on leadership and bringing the need for personal resilience and inner immunity into sharp focus.

The Hospitality Resilience Series is a combination of online events, discussions, and insights aimed at helping build personal resilience and inner immunity within hospitality professionals.

MIND

BUILD YOUR INNER RESILIENCE

Implement good habits

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CONNECTION

GIVE PURPOSE AND MEANING TO LIFE

Learn to trust, to feel, to give and to take

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HOSPITALITY RESILIENCE STUDY

Fostering resilient hospitality organisations begins with their leaders

Take part in this brief online study of resilience for leaders in hospitality organisations

>>

The Hospitality Resilience Series is powered by:
HoCoSo for the Hospitality Resilience Series
ATLAS Coaching for the Hospitality Resilience Series
CERVUS Leadership Consulting for The Hospitality Resilience Series
In association with:
GLION Institute of Higher Education for The Hospitality Resilience Series
HOSPITALITY RESILIENCE STUDY
Resilience in Hospitality

Fostering resilient hospitality organizations begins with their leaders

You are invited to participate in a brief online study of resilience for leaders in hospitality organizations. This study is led by researchers at the University of Central Florida in Orlando, FL, USA and is supported by the Hospitality Resilience Series. Alhtough you will not be compensated for participating, the findings from this study will lead to the development of retreats and other interventions to foster a more resilient global service industry. During this 5 to 10 minutes study, you will be asked to respond to several questions through an online survey platform.

To participate, you must:

  • – be at least 18 years old
  • – understand (read/write) English,
  • – and hold a leadership position (supervise/manage at least one subordinate employee) in the hospitality industry (eg, hospitality, food/beverage, travel/tourism, casino/gaming, etc.).

 

CLICK HERE TO PARTICIPATE
This survey is conducted in collaboration with tuni of central floridahe University of Central Florida in Orlando, FL, USA

>> REGISTER NOW to our upcoming session

“What we can learn from elite sport in developing psychological resilience”

Elite sport is sport at the highest level of competition. The psychological factors, both dispositional and situational, that affect athletes and players at different times may greatly impact their performance levels.

Our special guest on the next Hospitality Resilience Series session, Chris Bodman, Strength and Conditioning coach and Performance psychologist, has dedicated his career to exploring ideal ways to make individuals better prepared to perform at an optimum level and help promote and enhance functioning and performance on the short and longer term.

Join us to learn from elite sport methods and techniques in order to improve our personal resilience.

As the hospitality sector begins to look towards recovery, the burdens and strains on leadership continue to bring focus to the need for strengthening personal resilience and inner immunity. The Hospitality Resilience Series seeks to challenge existing mindsets, exchange personal insights, discuss practical solutions and provide a forum for shared experiences that will help build personal solutions.

Chris Bodman for the Hospitality Resilience Series

Special Guest

Chris Bodman

Strength and Conditioning Coach

Performance Psychologist

First Class Cricket

Founder of

LMNTARY Performance

Thursday May 20th, 2021

12:00 – 13:00 GMT / 13:00 – 14:00 CET

This is a virtual event

REGISTER NOW

In our previous sessions

“Utilising mindfulness practices to improve our state of mind”

The practice of mindfulness has gained widespread popularity over the past 15-20 years as individuals and organisations have recognized the benefits of living and acting with greater awareness and presence. Becoming more aware of our internal state and external environment helps us be more attentive, more creative, compassionate, more resilient and less anxious.

Yves Givel, Senior Vice President Human Resources – Europe, Africa, Middle East and Southwest Asia at Hyatt Hotels Corporation, has experienced first-hand the positive benefits of mindfulness both for himself as well as for his organization. A certified teacher with the Search inside Yourself Leadership Institute, Yves has successfully integrated mindfulness into the Hyatt leadership model and organisational culture.

We were delighted to welcome Yves as a guest on our most recent Hospitality Resilience Series session in which he led us through a mindfulness practice and helped us explore the topic of Adaptive Resilience.

As the hospitality sector begins to look towards recovery, the burdens and strains on leadership continue to bring focus to the need for strengthening personal resilience and inner immunity. The Hospitality Resilience Series seeks to challenge existing mindsets, exchange personal insights, discuss practical solutions and provide a forum for shared experiences that will help build personal solutions.

Dr. Yves Givel for the Hospitality Resilience Series

Special Guest

Dr. Yves Givel

Senior Vice President

Human Resources, Europe, Africa, Middle East

& Southwest Asia

Hyatt Hotels Corporation

Certified Teacher with the

Search Inside Yourself Leadership Institute

Watch the session’s recording here:

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—– Coming soon —–

 

“Embracing Uncertainty and Recalibrating”

The Covid-19 pandemic has created great upheaval in terms of how we live, how we interact and communicate, how we spend our time, and how we conduct our professional lives. Change, chaos and uncertainty have become constant companions and have forced many of us to recalibrate our purpose, our relationships, our desires and our ambitions.

We were pleased to welcome esteemed hospitality Human Resources practitioner, Bruce Harkness, to the Hospitality Resilience Series on Wednesday March 24th 2021. We explored the roles resilience and self-awareness play in helping us to embrace chaos and handle change.

Bruce has held leadership roles in HR at hospitality groups such as Moevenpick, Kempinksi and TFE Hotels, and currently leads Human Resources across Asia Pacific for Wyndham Destinations. He is also the author of Performance Matters – the ultimate career survival guide.

As the hospitality sector begins to look towards recovery, the burdens and strains on leadership continue to bring focus to the need for strengthening personal resilience and inner immunity. The Hospitality Resilience Series seeks to challenge existing mindsets, exchange personal insights, discuss practical solutions and provide a forum for shared experiences that will help build personal solutions.

 

Bruce Harkness for the Hospitality Resilience Series

Special Guest

Bruce Harkness

Senior Vice President

HR, Customer Experience and Brand Communications

Wyndham Destinations Asia Pacific

Performance Matters by Bruce HarknessAuthor of

Performance Matters:

The Ultimate Career Survival Guide

Get the book now on Google Books or Amazon

Watch the session’s recording here:

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Or listen to the podcast:

Click here to access the slides showcased during the session.

“Sleep is important… So what?

The future of Sleep:

How to reduce stress and improve your personal performance”

Sleep is defined as a dynamic activity. In order to fully understand the brain, we need to first understand sleep and its effect on the body and mind. We know sleep helps us build up our immune system but how does it benefit our state of mind and resilience?

For our 4th session, the Hospitality Resilience Series welcomes Yadid Ayzenberg, Global head of Sleep devices and Director at BOSE Corporation an industry-leading audio equipment technology company, determined to bring about quality, performance, and design in its innovative products. Yadid leads the firms’ Sleep products business and is focused on bringing product innovation to hundreds of millions who struggle from sleep issues. An entrepreneur, with over 20 years experience in product development, his team recently launched the SleepbudsTM II: wireless earbuds that deliver relaxing sounds to help you fall asleep and use Bose noise-masking technology to keep you asleep.

Yadid Ayzenberg for the Hospitality Resilience Series

Special Guest

Yadid Ayzenberg

Global head of Sleep devices

Director

BOSE Corporation

Watch the session’s recording here:

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“Why New Year’s resolutions don’t work and what you need to know to live your life intentionally”

January is the month of new year’s resolutions and motivation for personal transformations. It is the opportunity to reflect on our careers and our life goals.

For our 3rd session, the Hospitality Resilience Series welcomes Claudia Roth, Quantum Energy Coach, to provide us with guidance in our journey to becoming an improved and healthier version of ourselves. She calls it “Soul Luxury”.

Claudia pairs her coaching with a wealth of experience in the Hospitality Industry, and helps visionary business leaders reach beyond their own boundaries and limitations to create a new paradigm where emotions and meaning are the new currency of success.  

Claudia Roth for the Hospitality Resilience Series

Special Guest

Claudia Roth

Quantum Energy Coach

Watch the session’s recording here:

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“Food and the Mind: the surprising link between our diet, stress and anxiety”

The enlightening conversation featured Special guest Rhaya Jordan, Nutritional expert, touched on the interplay between food, dieting habits, and our state of mind, our mood and how to reduce stress and anxiety through our eating. Co-hosts Jonathan Humphries of HoCoSo, Chris Mumford of CERVUS Leadership Consulting and Jon Hazan of ATLAS Coaching bring you here unseen video footage from one of their discussions with Rhaya, to provide you with further insights and details on how to build your personal resilience, your inner immunity through sustainable food and eating.
Rhaya is an expert on the relationship between food and psychology with particular interest in Type 2 diabetes and gut health.
She studied Naturopathy and is fascinated by natural health, nutrition, and sustainable food movements. She was part of the team that wrote the first BSc in Nutrition Therapy at the University of Westminster where she taught and then later at the CNELM (Centre for Nutrition Education & Lifestyle Management). She now has moved her practice online and continues her consulting work.

Rhaya Jordan for the Hospitality Resilience Series

Special Guest

Rhaya Jordan

Nutritional Expert

Watch the session’s recording here:

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Watch unseen video footage from one of our discussions with Rhaya here:

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“Building personal resilience and inner immunity”

During this first session, we were joined by Sean Worker, Managing Director of T5 Strategies and author of The ADAPTERS, as he shared the results of his extensive research examining the importance of adaptability and leadership best practice in the hospitality industry.

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Sean Worker for the Hospitality Resilience Series

Special Guest

Sean Worker

Managing Director, T5 Strategies

Author of THE ADAPTERS

Click here to access the slides showcased during the session.