Fostering resilient hospitality organizations begins with their leaders
The purpose of the Hospitality Resilience Study was to understand the factors that contribute to personal resilience for leaders in the hospitality industry as well as to identify key resilience indicators (KRIs) that may lead to the formation of a resilience index or metric for organizations in the hospitality industry. Leaders across the sector were invited to participate in a short survey which was conducted in late Spring 2021 during the Covid-19 pandemic.
The findings outlined in the report provide a starting point for understanding ways to improve work-related resilience among leaders in the hospitality industry.
This survey is conducted in collaboration with t
he University of Central Florida in Orlando, FL, USA
As the hospitality sector begins to look towards recovery, the burdens and strains on leadership continue to bring focus to the need for strengthening personal resilience and inner immunity. The Hospitality Resilience Series seeks to challenge existing mindsets, exchange personal insights, discuss practical solutions and provide a forum for shared experiences that will help build personal solutions.
Find out more about our series
BODY
HEART
MIND
SOUL
CONNECTION
Meet the people behind it all
Jonathan Humhpries
Chairman, HoCoSo
Jon Hazan
Executive Coach, Atlas Coaching
Chris Mumford
Founder, Cervus Leadership Consulting
Hospitality Resilience Series’ original articles
Stay tuned for more sessions to follow
