This article was first published in Eye for travel on August 29th, 2019.
The hospitality concepts being developed today focus on creating experiences and a sense of community, and this is posing challenge to traditional hotels, writes Jonathan Humphries
Guests want to show their friends and family that they are staying somewhere that is authentic, unique and exclusive through platforms like Instagram. Star ratings by local authorities are becoming irrelevant as travellers now rely on guest reviews on sites like Booking.com; they also look to Instagram for images that resonate with their own lifestyle. As Facebook recently told EyeforTravel, 50% of consumers are inspired by visual material and travel has become the number one search category on Instagram, beating even the highly popular categories of food and fashion.
Four rising extended stay concepts
This trend is becoming increasingly important as guests stay for longer periods in co-living or extended-stay concepts such as Locke, Stay kooook, Alex Lake Zurich and Nest Geneva which embrace their expectations in terms of guest experience.
1. Locke Leman in London is a place where guests can find the best coffee bar in their lobby and where locals queue every morning on their way to work. Eric Jaffari, Creative Director and Co-Founder of Locke, scouted the area to partner with a local coffee maker in London and a nightclub operator in Manchester. Facilities at Whitworth Locke in Manchester include co-working spaces, a gym and yoga studio, speakeasy and cocktail bars, all-day dining and a Foundation Coffee House. “We’re focused on re-shaping hospitality, that’s why Locke continues to identify the ever-evolving needs of the modern traveller,” Jafari says. “We know that simply providing a place to rest is no longer enough, travellers increasingly value social experiences and personal connections. This ethos underpins the Locke brand and is evident in the design of our venues.”
2. Stay KooooK is opening in Bern, Switzerland in early 2020 by SV Hotel, where guests will cook together, share stories and learn skills from locals, from cheese making to creative writing. According to SV Hotel’s COO Beat Kuhn, Stay KooooK is not a hotel but a lifestyle house for travellers looking for practical accommodation during longer stays, as well as city trips: “We have brought together the best of modern accommodation concepts: the cosy environment of a private apartment with inside knowledge from a local host. He will mix with residents in a common area called The Backyard to connect guests and recommend locations, restaurants, bars and clubs. This is a central part of Stay KooooK, as social exchange is very important among the new generation of travellers.”
3. Alex Lake Zurich by Campbell Gray Hotels provides guests with recipes from onsite restaurant The Boathouse to recreate in their own kitchen. The restaurant was designed by Montana Fog and is managed by one of Zurich’s leading restaurateurs. At the latest Boutique and Lifestyle Hotel Summit 2019, Campbell Gray Hotels’ Managing Director Alan O’Dea explained that “every Campbell Gray property is unique, as we partner with the best possible brands and concepts to create the ultimate experience for locals, residents and guests.”
4. Nest Geneva is a luxury lifestyle apartment hotel concept furnished in partnership with Vitra, and was voted the No.1 accommodation in Geneva by Monocle Magazine in 2018. After renovation in summer 2019, co-owners Christoph and Tara Wondraczek will reopen to include a private club lounge and concierge services providing guests with tailor-made experience during their stay.
All of these concepts allow guests to mix work and pleasure while sharing experiences, which reflects the preferences of today’s modern traveller. Through extended-stay and co-living concepts, residents stay engaged for longer periods of time.
Jonathan Humphries is course leader of the MSc in Finance, Real Estate and Hotel Development and Head of International Hotel Development and Asset Management specialisations at Glion Institute of Higher Education
HoCoSo are advisors with a difference. We create tailor-made and innovative solutions for clients’ hospitality-led projects by bringing together the optimum team of sector specialists. Jonathan Humphries, Chairman and Owner of HoCoSo, and his direct team specialize in the extended-stay, co-living, and hotel-alternatives hospitality market; luxury, lifestyle and boutique hotels; and resort developments in Europe, the Middle East and Africa (EMEA). Our strengths lie in the following core services:
- Product & Concept Creation, for portfolio & individual asset developments
- Strategic Development Projects with a focus on new-market / new-concept business expansion planning, operator selection, market and financial feasibility studies
- Transformative Asset Management for brand re-positioning, asset re-evaluation and concept re-structuring
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