Cordula LAEMMERMANN

Head of Commmercial Strategy

Hospitality Strategy – Holistic Commercial Solutions

Cordula Laemmermann is the Founder and Managing Director of CO&CO, bringing extensive international luxury hospitality experience and global market insights to assist hotel developers, owners, asset managers and operators in understanding the dynamics of the rapidly changing travel industry, mastering the evolving commercial environment, navigating the complex distribution landscape, and making smart decisions that drive success.

CO&CO applies a holistic, creative, and strategic approach in providing bespoke, innovative, and forward-thinking solutions to help build strong foundations, drive performance, stimulate growth in revenue, profitability, and market share, and enhance asset value, all while being guided by integrity and the pursuit of excellence.

Cordula is an innovative leader in the luxury hotel sector, with over 25 years in senior management roles at The Ritz-Carlton Hotel Company and the Mandarin Oriental Hotel Group. Her areas of expertise include revenue management, online distribution, digital marketing, sales, and business analytics.

Collaborative and culturally adaptable, Cordula is originally from Germany, based in Switzerland and has lived and worked in more than two dozen countries all over the globe. Her extensive international experience has contributed to her in-depth knowledge of markets and consumer behavior in key destinations across the Americas, Europe, the Middle East, and Asia, including China.

Cordula is a specialist in analyzing and interpreting financial and consumer data, identifying opportunities, minimizing risk, improving performance, and enhancing profitability. She is knowledgeable about a broad range of hotel types and sizes, services, and operational cycles, from resorts to city hotels, and from boutique establishments to larger hotel operations, including branded residences and serviced apartments.

Cordula combines her comprehensive operational experience with a holistic and creative approach, leveraging multiple sources of talent and expertise to drive strategic direction.